FREQUENTLY ASKED QUESTIONS
Was my order placed successfully?
You will know that your order has been successfully placed when you receive a confirmation email. Additionally, you will receive a confirmation email at the time of shipping from the warehouse.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept the following domestic credit cards: Mastercard, Visa, and American Express.
If you have established Net 30 terms, the system will allow you to put the order through without providing a form of payment up front. We will send an invoice once the order ships.
WHAT IS YOUR RETURN POLICY?
Our standard terms of sale are non-returnable. By ordering on this site and taking advantage of our wholesale pricing, you are agreeing to these terms. Please contact our sales team if you have any questions about this policy or have questions about a damaged or defective product you receive.
What do I do if I have questions about an invoice?
Contact us at firstname.lastname@example.org or call toll free 888-690-6001 x1
Will my rep get credit for the order I place on this site?
Yes. We look at this site as a way to make ordering super convenient for our retailers and as a support to our independent sales representatives.